Appointments can be scheduled online or by contacting us directly. Cancellations must be made at least 24 hours in advance. Late cancellations may be subject to a cancellation fee. No-shows will be charged the full appointment fee.

Payment is due at the time of service. We accept cash, credit/debit cards, and electronic payments through Square. Invoices for services rendered must be paid within 14 days.

A deposit may be required to secure your appointment, especially for larger or specialized services. Deposits are non-refundable for cancellations made less than 24 hours before the appointment.

We respect your privacy and handle your personal information with the utmost confidentiality. Any information collected during appointments or through our website is securely stored and used solely for providing our services.

While we take every precaution to handle your documents safely, we cannot be held liable for any loss, damage, or theft that may occur during handling or storage. Documents will be returned to you promptly after completion of notarization or other services.

Signova Notary Services, LLC, conducts appointments at your home or in public locations such as libraries, coffee shops, or other neutral venues. Document Concierge services require clients to provide the names of all individuals present in the home during the appointment for record-keeping and security purposes.

In situations where document delivery is required beyond standard notarization services, Signova Notary Services, LLC, offers courier services as an additional convenience to clients. Courier services may include the secure delivery of documents to specified locations or parties. Clients interested in utilizing courier services should inquire during the initial consultation to discuss options, pricing, and delivery timelines tailored to their specific needs. Please note that courier services are subject to availability and may incur additional fees based on distance, urgency, or special requirements. Signova Notary Services, LLC, endeavors to provide efficient and reliable courier services, but cannot be held liable for delays or issues arising from factors beyond our control, such as traffic conditions or inclement weather.

While providing document concierge services in clients' homes, Signova Notary Services, LLC, is not liable for any damages or injuries that may occur to the client, other individuals present, or the property itself. Clients are responsible for ensuring the safety and security of their premises during the appointment.

Please review these policies carefully before scheduling an appointment for document concierge services. If you have any questions or concerns, feel free to contact us for clarification.

Signova Notary Services, LLC, and its owner, Danielle N. Whitted, are not liable for any direct, indirect, or incidental damages arising from the use of our services. Clients assume all responsibility for the legality, accuracy, and consequences of the documents notarized or handled by our service.

Our referral program rewards you with discounts on future services for every successful referral you make. Discounts are applied to your next appointment after the referral's service is completed. Signova Notary Services, LLC, reserves the right to discontinue or change this program at any time.

By using our services, website, and/or social media, you agree to abide by the terms and conditions outlined in this document. Signova Notary Services, LLC, reserves the right to update or modify these policies at any time without prior notice.

In the event that Signova Notary Services, LLC, needs to cancel or reschedule an appointment for unforeseen circumstances, every effort will be made to notify the client as soon as possible. The client will have the option to reschedule the appointment at no additional charge or receive a full refund if payment has been made in advance.